Reviews of Countdown The Valley. (Supermarket) in New Plymouth (Taranaki).

Countdown The Valley

868 Reviews

316 Comments

Supermarket

Grocery store

1 Vickers Road, Waiwhakaiho, New Plymouth 4312, New Zealand

Description

Information of Countdown The Valley, Supermarket in New Plymouth (Taranaki)

Here you can see the location, open hours, popular times, contact, photos and real reviews done by the users.

This place has good reviews, this means that they treat their customers well and you’ll feel great with their services, recommended 100%!

Map

Open hours of Countdown The Valley

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Countdown The Valley

L.

Likely the best countdown store in Taranaki, wide variety of products and produce, the Bakery area could have been bigger if an aisle was taken away from the big alcohol area. The staff here are always friendly and happy to help

J.

I got some batterys for new clock that I bought before Christmas My wife and I had a nice Cup of coffee in mitre 10

L.

Big store, heaps of room in the aisles. Staff are friendly. Usually shelves are well stocked. Self serve checkouts are great and much faster.

L.

Clean. Well set out aisles. Easy to find what we wanted

D.

Very helpful staff. Great selection of products.

P.

Large Countdown with an in house bakery and deli, typical wide range of products and uncovered parking

m.

Plenty of parking and trolleys available. store is well laid out and staff available if you need help.

R.

Good shop. IF they were able to stock it with out Covid.

L.

In and out, that's what I like, its a busy supermarket even still. However they also seem to be running out more than usual!!!!

l.

Nice clean well set out store. Friendly staff and customers. What a shame when you call the 0800 number to sort out a lost card, to transfer onto a new one. Waited too long 3 times for an operator. Not good customer service at all. The 0800 number gets a one star.

D.

All good found what I was looking for and a few bargains to boot glad to see that the express self service checkouts are there. I like them purely for their convenience it it's got nothing to do with not wanting to interact with a checkout operator. I do that when I have a trolley full and they're all lovely. I have also used the online shopping and collected from the supermarket. The ladies are polite and helpful

N.

It can be pricey but sometimes it can be cheap too. If you are picky on what you pay for then google for cheap item from pak n save, new world and others. But for this suburb, its all in one place, rebel, torpedo7, mitre10 etc. Got good places to eat too for example subway, coffee shop and indian cuisine.

G.

Great shop this morning taking our elderly friend shopping but on reaching the check out operator thats where things turned pear-shaped! (A) she ignored us while we put his groceries on the conveyor didnt say a word and appeared grumpy .even our elderly friend noticed it . Loaded the groceries into the bags still without a word not even a hello overloaded some of the bags despite us having plenty if it was me i wouldnt be back but this is where our friend loves to shop .by the way the staffmember has been with you for a long time .

P.

When I want good deals on coffee beans, olive oil, milk powder, spices, wine and beer ... it's off to Countdown The Valley. It's very clean and bright and the checkout operators very friendly. It's not my only go to market and I would use it more if another was a wee bit more convenient. Veggies, deli, bakery and meats are all very clean, well laid out and having good selection.

m.

Always good customer service plus good variety of products. Another awesome thing about countdown is the availability with medication and medicine's with their pharmacy. I will only suggest to have one or two more parking spaces for soon to be mums or mothers with new borns. Also having more capsule trolleys available by the baby car park.

A.

Shop as good as any other countdown

D.

Fav countdown in NP. Spacious. Vast parking space

S.

Great place to pop into on my way home as there's more than one store in the vicinity

R.

Our regular but not exclusive supermarket stop for our weekly shop. Finding that prices not as competitive as they were and will be changing to Pacnsave because of the $ with special items from New World who now seem to be cheaper than Countdown.

t.

its a countdown. standard countdown vibes. nice workers

H.

One of my favourite grocery stores. It is large and everything is well set out. The customer service is excellent and the checkout operators are friendly and helpful. In addition to groceries there is a one card reward system and a lotto kiosk. You can also buy online as they have a click and collect system. Very handy if you are unwell or pushed for time.

D.

Just another countdown. Bakery is more populated than the spotswood one, things aren't in the same places as the city center and spotswood one tho. Same stuff. Good parking and real accessible.

N.

Awesome staff and lots of stock extra supportive during covid too

N.

Empty shelves are not a good look.

f.

Great staff, doing their best in the current situation

C.

A very busy and popular Countdown. Spacious aisles. Great selection of food produce. Clean and tidy. Friendly staff

S.

Friendly, helpful staff. Products not always in stock, especially those which are advertised as being on special. V large store, wide aisles but also a fair distance to cover from start to finish. High shelf is a tad too high for anyone vertically challenged, like myself.

J.

My regular go to supermarket when in NP shopping. Usually get all that I want there. One question why do you not stock NEW ZEALAND made products over imported ones like Omega Plus Dog Kibble..have to buy on line where we should be accessing through our supermarkets..shame on you store buyers for letting this happen.

M.

well placed aisles, plenty of room for social distancing. Pleasant staff, good range of products. Good fresh bakery section

A.

They have food and beer. I like food and beer.

M.

Very well stocked supermarket, fruit and veg section always fresh, more checkouts opened promptly if more customers start to queue. It's my favourite place to do my weekly shopping. A plus is the "free fruit for kids" basket which is now always has a variety of fruit and the two-seater trolleys for kids. There is also the option of a car-shaped trolley with a video to entertain, which costs $2 added at the checkouts.

E.

Large supermarket with an included pharmacy. Plenty of parking with easy access to the site from north and south.

M.

Was disappointed with the lack of customer service at the serve-over deli when buying pasta salad recently. The staff member was talking & laughing with other team members, not concentrating or listening to what I was requesting. Having to repeat myself for her to do her job properly is not a good look! ☹️

K.

I like count down. Aisles are lovely and wide. Groceries are easy to find

L.

A well-stocked, spacious supermarket with a (free-prescription) pharmacy, so convenient! A great place for stress free shopping.

I.

Able to locate item with help of staff

J.

Great shop. There is just never enough checkouts open

A.

Countdown here is quite popular but the layout if different to normal supermarkets which always gets me confused.. and they dont have self service checkouts which makes the express lane the longest waiting supermarket que in town.

J.

The Valley has many shops I need to pop into & Countdown is one. I am mobility challenged & I SO wish that a place for a few small trolleys close to the disabled car parks would be made available. A simple sign stating that "these trolleys are for the use of our disabled customers" wld make many disabled folk so happy & maybe give Countdown The Valley the edge over other New Plymouth supermarkets.

R.

Needs more attention to the leaking roof, watch out for slippery floors with heavy rain. Other than that they recently got self serve which helps with the rush hours and sunny days but still has queues, and their average prices are a lot higher than Pak n Save

L.

Used to shop here often but always dropping products so have to go elsewhere to find them. Not too many of those horrid self service stations.

C.

Love this supermarket. Caring and helpful staff. A great variety of fresh fruit and veggies.

B.

Went there to get live mussels.mussels were fat.as the ones at New World were skinny as.the ones at Count Down had barnacles on them.ones at New World Waitara had clean shells.let them grow

V.

Fruit for children like all countdowns. Good variety of produce and meat. Always have some sort of 3 for $20 meat selection option. Clean store and friendly staff

p.

Really clean. Everyone that works there really nice. Would of got 5 stars but their wheelchair was defective.

G.

Great store with friendly staff. Excellent parking available.

N.

It's pretty good except that the trolley bays are always so full I have to walk my trolley back to the shop. Sometimes the cues are quite long

k.

Good supermarket. Customer service is typically quite friendly and the pharmacy inside is great (free scripts)

J.

Went there today, got what I needed but the lines were ridiculously long , well there were 2 ladies who stood in the service desk not doing anything. dont know why out of all the NP countdowns this is the only countdown without a self service.

B.

As with all countdown stores well stocked and reasonable prices parking was tight for motor home

A.

Great local supermarket. Great prices great staff. Amazing range and big open space. Really good to do all your shopping a long with the other shops in the shoppping center.

T.

More choice than other supermarkets. The pharmacy is top notch and perscriptions are free.. 😀👍

A.

1st time here always like Countdown supermarket lots of variety, even better with a Pharmacy,

H.

Service you're used to elsewhere

D.

Really handy for the area and also people living and travelling further north. All the usual supplies and a good size supermarket.

A.

Yay self-service!! ♡♡♡ Fav supermarket in NP

P.

Always lots of parking handy to many other stores, very good fruits and veggies, easy access for wheel chair, great smiley staff

L.

Plenty of parking, kids trolleys, plenty of twin trolleys, a good selection of products and plenty of self checkouts.

j.

Awesome service and variety of goods, clean and tidy with plenty of trolley space to flow both ways down each isle. Thank you countdown valley, np!

R.

Fish counter blocked drain I think smell puts you off buying fish but staff friendly helpfull⁹

P.

Good location for us. Needs a little more organic produce. Easy access and ample parking spaces. Good and clean store.

C.

This service is so much more convenient making for an easier life. Prompt, and efficient.

G.

Great selection of produce and food items. Good specials also

K.

Major supermarket in The Valley. Next to Mitre 10 Mega, Briscoes and other major retailers. Great range of fruit and veg. Also big range of Homegrown Juice.

R.

Easy access, plenty of parking, clean and tidy produce and deli departments. Shelves always stocked. Friendly staff.

J.

Becoming more and more frustrated with this particular store. Constantly running out of items, often very messy as well. Used to love shopping here.....

K.

Good layout, good service, good selection, well stocked.

A.

Large width aisles easy to get around. Baking items disjointed at the moment due I guess to the renovations?

R.

A great place to shop great specials and excellent service .

S.

Great selection and reasonably good prices

S.

Great shopping!

C.

The girl devi g us wasn't very nice, my husband had some items and she missed so we said these as well and she got grump. Was a young girl.

K.

Nice big carpark to park and all things in one place so can park and walk

A.

It's a big supermarket that has Everton you would want

T.

A well spaced out store, plenty of room to move trolley around, good sign postage and friendly helpful staff

A.

This seems to be the best Countdown in the area based on selection and service. The beer variety isn't the best but it usually has whatever else I'm looking for.

D.

Quick and friendly service. Easy parking. Great selection of tasty food for all. ...

J.

Biggest countdown in taranaki l think well stocked easy parking.

A.

Shop there every week and take others there as well Start are good as gold and never have problem finding what I need

H.

Great place to shop for groceries. Friendly helpful staff. Plenty of free parking.

A.

Such an awesome supermarket I can't fault it, the fruit and vegetables area is kept very well.

C.

Good supermarket. Reasonable prices. Plenty of car parking.

J.

Different layout from Auckland countdown. But it's the same

L.

Easy Access, plenty of parking. I really like to shop here because is big and I normally find everything.

B.

Drive there 2as good countdown like shopping there prices are good

N.

Close to other shops which is handy and parking is not a problem.

I.

Super market, change every thing around so you have to go looking once again. Contractors breaking up concrete out side noisy as hell.

d.

Young man at counter was friendly, efficient and gives good conversation while still doing his job. He will go far 😊

P.

A huge supermarket so I'm sure you would find everything you need for grocery shopping

J.

Very friendly staff as always, only disappointment was there were no Ambrosia apples

C.

Great service, and the place always seems tidy. I've never had trouble parking and there are several ways into the place.

M.

Good place for groceries but doesn't have self checkouts

J.

What an amazing variety ! Were camping so rushed in to get supplies for dinner. !

J.

Quality. I'm happy they started paying their staff more. The higher they pay the more I shop.

J.

Nice and quiet, social distancing observed, had everything we needed.

H.

A very nice shopping experience. Something to look at us having more check outs operating more frequently to shorten the ques.

D.

I like countdown supermarket its easy to find things because someone is always there to help

L.

Great place to shop. Clean,tidy and something for everyone

K.

Clean, has everything and lovely staff

J.

Very good and really helpful staff I'm just not able to shop at the valley shop as often as I would like very very good shop

C.

I love Countdown The Valley. All the staff are incredibly friendly & helpful.

G.

Always nice to shop at.Great range and great customer service

N.

Friendly staff. Have everything I need.

D.

Nice place, needs updating but great product range across the board

D.

Good friendly staff .great place to shop

D.

Nice and clean good price. Can found everything I needed recommend

K.

Nice wide range of goodies to buy here. Clean and cool.

R.

Very clean and tidy

C.

I can duck in and out to do a little shop then back to BBK before anyone in my household even knows I've been there and back

A.

It's a supermarket. They all look the same...

F.

One of my prefered stores. Easy parking.

S.

It's a good place. The check-out operator Julie was very nice

R.

What a big supermarket, everything you need plus so much more

L.

Today was a great day ran very smooth your staff are lovely

D.

We shop here weekly using click and collect and find it excellent.

T.

Great wine selection. Always well stocked

G.

The Countdown in the Valley. Very friendly staff will help you found what you are looking for in the supermarket.

L.

Once again in the mega valley. This food retailer is efficient.

H.

Good range of products and well stocked shelves

t.

Excellent

R.

Fresh produce, huge selection in their bakery and plenty of parking.

K.

Its too big inside but thats just me.

H.

Yea good to visit there when in the valley.

F.

Friendly staff. Will have a pharmacy soon too.

P.

Quite empty during week so peaceful to shop

P.

Not as cheap as Pak'n'Save, but a good selection and nice layout.

C.

Can always get everything I need, its clean, tidy and friendly

K.

Excellent place to shop.very friendly staff

D.

Easy to get in and out of and well stocked supermarket

l.

Its a good supermarket nice people in there to :)

J.

Very clean shelves well stocked

A.

Fast in and out the shelves are always full and great produce

P.

Easy parking and great selection. No self service.

K.

Efficient and helpful

K.

Always friendly staff and great range

c.

Best countdown in New Plymouth, always fully stocked and lovely staff.

B.

They have nice people in there to serve you

C.

Great shopping experience with helpful and friendly staff

P.

Staff are great, fresh veges, food & meat

D.

Good knowing what you want and where to find it helps

M.

Closest supermarket to home, so... convenient

M.

Easy parking - grab what you need and get out again fast

N.

Great prices, staff are nice

S.

Always friendly and helpful.

D.

Got all that I needed even found my favorite pizza

M.

Good size supermarket. Lots of parking.

C.

Good variety, friendly staff, best countdown around.

A.

This countdown is always clean an the staff seem to be willing to help when asked.

J.

Very friendly and helpful people through out

R.

Service with a smile. Got through quickly, goals achieved.

J.

Premises always clean staff very helpful

E.

Great shop. Easy parking.

S.

Got some food was good food

G.

All good

D.

Very open aisles, goods easy to find

G.

It's exactly wot I like

M.

Excellent food but quite expensive

L.

Another favorite shopping place

I.

Such an awesome place to do shopping

W.

Great selection with friendly service .

C.

Pretty decent as far as supermarkets go.

W.

They have some excellent products

L.

No self service check outs. Large store. Confusing layout.

N.

Lots if variety, clean friendly staff

C.

Countdown is great!, just parking outside, is/can be a Nightmare!!

B.

One of our regular supermarkets

s.

Abit tooo bizzy but awsome service :)

C.

Good shopping and very nice staff

A.

Always a great place to shop

m.

Lovely clean and bright store

D.

Quick n easy access, in n out instead of city

W.

Great gluten-free options

C.

Good store staff friendly

C.

Very orgnised, undercover parking available

A.

Awesome although a little disorganized atm

J.

Just another countdown, not so easy to access woth confusing roads around it

D.

Good parking and spot for dogs.

R.

Plenty parking. Multiple shops to visit.

E.

Due to renovations layout of shop was very confusing

K.

Nice set out well

D.

Quick and easy

j.

Great range, excellent staff

Y.

The staff at the service desk are amazing ,👍

P.

Good variety and price

S.

Great place great reduced prices

K.

Good for getting my favorite food

T.

Cheaper than the other two countdowns in new Plymouth

c.

It's just a normal great countdown.

f.

Google map is really helpful for me.

C.

Everything you need under one roof!

P.

Not too busy, shopping with ease

D.

Nicr, clean and good parking.

H.

Still no self service check out

M.

My first stop after leaving work

D.

Plenty of parking large selection of products

G.

Huge store with lots of variety...

J.

Cool place great prices

D.

Good range with plenty of selection.

C.

Ygood

C.

It's got most things you need.

R.

It was VERY nice and clean

e.

Nice staff clean supermatket

A.

Excellent staff.always helpful

S.

Always have what I need

B.

Expensive haha

N.

Normal supermarket. Same as other countdowns.

C.

Good value for what I required

G.

Too big for my liking

G.

Excellent

B.

Great super market

L.

Good. Thanks.

V.

👍🏼

F.

Great selection

L.

Stop spying on me please.

L.

Always have what I need

R.

Good range of food

L.

Service not always pleasant

J.

Good veg and food

p.

Beautiful ciabata rolls.

K.

Our no 1 supermarket👍😃

v.

Normally where I get my groceries

B.

Big store

W.

Good place to shop

M.

Well stocked supermarket

J.

Great food.

P.

Good shop

R.

Great grocery shopping

A.

Loads of choice, loads of checkouts.

S.

Typical average supermarket

F.

Easy free parking

M.

Did my weekly shop

D.

This is my fav countdown

J.

Friendly prompt service.

H.

Ok thanks

D.

Nice shop Bit expensive

K.

Good store for New Plymouth

A.

Awesome

J.

Friendly helpful staff

L.

Love the valley shopping

D.

Always good

C.

Good variety of Shops

L.

It's okay

S.

Poor driving entry driveway

B.

Good example of a countdown

P.

Awesomely good market

M.

Just food

R.

My go to supermarket

T.

Good shopping experience

L.

Fast and efficient. 😁

K.

Friendly checkout staff.

B.

Convenient. Well stocked.

W.

Very friendly staff

M.

It was mad lit

c.

Great service!

D.

Good super market

C.

Great deals

G.

Ok

r.

The best

P.

Everything you need.

H.

Has most things.

J.

Great

D.

Excellent service

K.

Great store

S.

Lots of parking

C.

Great service

A.

Clean and tidy

B.

Good for shopping

P.

Just another Countdown.

B.

Green pastures and windy

J.

Good

G.

Ok

R.

Good

H.

Handy

a.

Best

V.

Excellent

D.

Great

G.

Got everything

J.

Fabulous

S.

Nothing on the shelves

c.

Great service

C.

Nice

T.

Handy

C.

Goods

M.

It's a supermarket

D.

Nice selection

H.

My favorite

B.

It's a supermarket

P.

Great range

L.

Well stocked

K.

Great place

V.

Average

n.

I go there

D.

Flash for a supermarket

R.

Awesome place

C.

Friend9 people

Z.

How to count down

R.

Clean shop.

A.

Its a supermarket

k.

location easy

S.

Mean deals

L.

The valley countdown

G.

Convenient

C.

Good stock range and stock levels

I.

Got what we needed the shelves were looking a little low on some items

R.

(Translated) Supermarkets you use often. (Original) 자주 이용하는 슈퍼마켓.

C.

(Translated) Excellent (Original) Excelente

D.

P.

C.

k.

M.

L.

M.

J.

B.

c.

Contact

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